Policies

Deposit Policy: One-night stays require payment in full at time of booking. Reservations of two-nights or more require a 50% deposit at time of booking. We accept Visa, Mastercard, Discover and American Express.

Cancellation Policy: Cancellations received 14 or more days prior to your arrival date are refunded in full, less a $25 processing fee. Cancelling multiple rooms over the same dates requires 21 days advance notice. If less than 14/21 days advance notice is given for your cancellation(s), your deposit is non-refundable. Non-refundable means payment is withheld, even if plans change or unexpected circumstances arise. This policy applies to any changes made to your reservation, including shortening your stay or changing your dates or room type. Deposits from reservations cancelled inside 14/21 days cannot be transferred to gift certificates or future stays. There are no refunds on early departures.

Why This Policy?: Our family-run small business truly values every reservation. Because we reserve your room exclusively for you, we turn away other customers hoping to stay with us. In the case of a cancellation inside 14/21 days, the financial loss is shared: we lose the balance due and the customer loses their deposit. We appreciate your understanding.

Third-Party Websites: If you choose to make your reservation through an online travel agency (Booking.com, Expedia, etc.) you are responsible for the policies you agreed to through those websites. When you book through an OTA you are not booking directly with Bay Breeze Resort. Reservations made through an OTA must also be cancelled through them.

Multiple cancellations (two or more rooms) over the same dates puts a hardship on our family-run small business. In most cases, we have turned away other customers while holding your room. Multiple cancellations received 21 or more days prior to your arrival date will be refunded in full, less a $25 processing fee (per reservation). If less than 21 days advance notice is given for your cancellations, your deposits are non-refundable. Non-refundable means payment is withheld, even if plans change or unexpected circumstances arise.

If you choose to make your reservation through an online travel agency (Booking.com, Expedia, etc.) you are responsible for the policies you agreed to through those websites. When you book through an OTA you are not booking directly with Bay Breeze Resort. Reservations made through an OTA must also be cancelled through them.

Although we strive to fulfill guest requests concerning location, room layout and proximity of accommodations, we are unable to guarantee such requests. Please call in advance with special requests and every effort will be made to honor your request based on resort occupancy. It’s unlikely we’ll be able to make changes to your reservation closer to your arrival date.

There is a minimum stay requirement for most days. There is limited availability for one-night stays. One-night stays require payment in full at time of booking.

Our rates are seasonal, based on availability, and subject to change. Book early and direct for the best price! Rates are based on double occupancy (two people). There is no capacity for extra beds or cots in our guest rooms. Additional people (three-years-old and older) are charged $10 per night, per person when using existing beds. Children two-years-old and younger stay free.

Check-In Time: 3:00pm-8:00pm
If you will be arriving after 8:00pm, please call in advance to make arrangements with the office.

Check-Out Time: 10:30am or before

We invite our guests to use our small private beach access across the street. Registered guest use only. All other entry is prohibited. We do not own the homes on either side of the beach. We ask that you respect our neighbors and their property. There is no smoking permitted on the beach. The size of the beach varies depending on the lake level.

We offer rooms on the first and second floor. Second floor rooms are accessible by stairs only. We do not have an elevator. If you have a floor request, please call us to make your reservation and every effort will be made to honor your request based on resort occupancy.

We offer free onsite parking for our guests. Traveling with your boat, kayak or small watercraft? Our expanded parking lot is perfect for parking large vehicles and trailers. Please register all vehicles with the front desk. Unregistered vehicles will be towed at the owner’s expense.

No pets or emotional support animals are allowed. A cleaning fee will be imposed if there is an occurrence. You will also be asked to leave with no refund for the unused portion of your reservation. We gladly accept service animals that are specifically trained to aid a person with a disability.

The outdoor heated pool and whirlpool are open May 15-October 5, 2026, weather permitting. Registered guest use only. All other entry is prohibited. Pool towels are provided.

Bicycles are not permitted in guest rooms or on balconies, patios or railings. We invite our guests to use our storage shed for bikes, kayaks and sporting goods. Please bring a lock to secure your bicycle.

No grilling or campfires are permitted on our grounds or beach. Public use charcoal grills can be found at Peninsula State Park.

We do not supply baby equipment. We recommend our local BabyQuip to make your trip easy, safe and relaxing!

Our Tesla charging stations are for guest use only and are not open to the public. Please register your electric vehicle with the front desk. Unregistered vehicles will be towed at the owner’s expense.

“No Show” reservations are financially responsible for the entire cost of their reservation. Reservations will be held until 8:30am the day following their scheduled day of arrival.

Bay Breeze Resort gift certificates are available. Please call in advance to purchase. We gladly accept Door County gift certificates, to purchase visit: www.doorcounty.com/gift-certificates

Lost & Found items are held for 30 days and then donated to a local charity. Please call us if you’d like your item(s) returned. We ask that you pay for shipping costs.

Please unwind, indulge and relax while at Bay Breeze Resort! We want our guests to have an enjoyable vacation. If there is anything we can do for you, please let us know. We appreciate any opportunity to show you how much we care.