Policies

Deposit Policies

One night stays require payment in full at time of booking and are non-refundable.

For reservations of two nights or more, a 50% deposit is required at time of booking

We accept Visa, Mastercard, Discover and American Express.

14-Day Cancellation Policy | Applies to Stays of Two Nights or More

In the event you must cancel your reservation of two nights or more, your deposit will be refunded in full provided your cancellation is received at least 14 days prior to your arrival date. If less notice is given, we will do our best to re-rent your room to another guest. If we are unable to re-rent your room, your deposit is non-refundable.

A confirmed reservation is a two-way commitment. We commit to holding that particular room for your desired dates, therefore not selling it to someone else. You commit to staying in that room for the dates we’re holding it for you.

Non-Refundable Cancellation Policy|Applies to One Night Stays Only

There is limited availability for one night stays. One night stays require payment in full at time of booking and are non-refundable.

Group Cancellation Policy | Three or More Rooms

Multiple cancellations over the same dates puts a hardship on our small business. In most cases, we have turned away other customers while holding your room. We would appreciate as much advanced notice of group cancellations as possible, at least 28 days prior to check-in is preferred. We appreciate your understanding.

Reservations Booked Through OTAs(Expedia, Booking.com, etc.)

If you choose to make your reservation through an online travel agency (OTA), you are responsible for the policies you agree to through those websites. When you book through an OTA you are not booking direct with Bay Breeze Resort, you are booking through a third party website.

Special Requests

Although we strive to fulfill guest requests concerning location, room layout and proximity of accommodations, we are unable to guarantee such requests. Every effort will be made to honor your request based on resort occupancy. Please call us with special requests when you make your reservation. It’s unlikely we’ll be able to make changes to your reservation closer to your arrival date.

Rates| Additional Persons | Children

Our rates are seasonal, based on availability and subject to change. Book early and direct for the best price! Rates are based on double occupancy (two people). There is no capacity for extra beds or cots in our guest rooms. Additional people (three years old and older) are charged $10 per night, per person when using existing beds. Children two years old and younger stay free. Rates are subject to applicable tax at time of check-in.

Minimum Stay Requirements

There is a minimum stay requirement for most days. There is limited availability for one night stays. One night stays require payment in full at time of booking and are non-refundable.

Check-In & Check-Out

Check-In Time: 3:00pm-8:00pm. Late check-ins are available upon request. Please call our office if you will be arriving after 8:00pm.

Check-Out Time: 10:30am or before

No Smoking| Designated Smoking Area

For the comfort and safety of our customers, our guest rooms and all common areas (balconies, patios, beach, parking lot) are non-smoking. A cleaning fee will be imposed if there is an occurrence. Smoking is only permitted in the designated area behind our parking lot.

No Elevator

We offer rooms on the first and second floor. Second floor rooms are accessible by stairs only. We do not have an elevator. If you have a floor request, please call us to make your reservation and every effort will be made to honor your request based on resort occupancy.

Free Onsite Parking

We offer free onsite parking in our parking lot. Please register all vehicles with the front desk. Unregistered vehicles will be towed at the owner’s expense.

No Pets

No pets or emotional support animals are allowed. A cleaning fee will be imposed if there is an occurrence. You will also be asked to leave with no refund for the unused portion of your reservation. We gladly accept service animals that are specifically trained to aid a person with a disability.

Seasonal Outdoor Pool & Whirlpool

Our outdoor heated pool and whirlpool are open May 17-October 13, 2024, weather permitting. The pool and whirlpool close for the season starting Monday, October 14, 2024.

No Bicycles in Guest Rooms

Bicycles are not permitted in guest rooms or on balconies, patios or railings. We invite our guests to use our storage shed for their bikes, kayaks and sporting goods. Please bring a lock to secure your bicycle.

No Grilling or Campfires

No grilling or campfires are permitted on our grounds or beach.

Baby Equipment

We do not supply baby equipment. We recommend our local BabyQuip in Sister Bay.

Electric Vehicle Charging Stations

Our Tesla charging stations are for guest use only and are not open to the public. Please register your electric vehicle with the front desk. Any unregistered vehicles will be towed at the owner’s expense.

“No Show” Reservations

“No show” reservations are financially responsible for the entire cost of their reservation. “No show” reservations will be held until 8:30am the day following their scheduled day of arrival.

Lost & Found

Lost & Found items are held for 30 days and then donated to a local charity. Please call us if you’d like your item(s) returned. We ask that you pay shipping costs.

Fun Policy

You must unwind, indulge and relax while at Bay Breeze Resort! We want our guests to have an enjoyable vacation. If there is anything we can do for you, please let us know. We appreciate any opportunity to show you how much we care.